Drive Revenue.
Become Irreplaceable.
The world of post-sales has completely changed and teams are now revenue drivers, not just a delivery function. But whilst the pressure to own a number and drive renewal and expansion opportunities is rising, training hasn’t caught up. No one is teaching customer teams how to actually own growth. Until now.
Learn from industry-leading experts and gain the skills you need in order to elevate your commerciality as a post-sales professional. Discover how to leverage data, forecast revenue and deliver value to your customers.
Introducing the Masterclasses.
Level up your impact with expert-led Masterclasses. Learn directly from go-to-market leaders in Customer Success and Sales, and gain practical, proven strategies you can put to work immediately. These sessions are designed to help you boost revenue, deliver exceptional value to your customers, and build confidence in your role, all while preparing you for what’s next in your career.
Topics covered include
What to expect
Elite Level Learning
- 6+ videos per Masterclass on the most critical topics in Customer Growth
- Delivered by the most experienced and respected leaders in our space
- Short bite size topics, broken down into manageable step-by-step guides
Ready to become a Revenue Master?
Start your first masterclass today
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Hook is building a new world for Customer Success, powered by AI. We maximize revenue without having to add additional headcount, in three core ways:
More impact, same CS team: Our agents spot risk, recommend next steps and handle the busy work so your customer success team can spend more time doing what they do best – making your customers successful.
Stop churn before it starts: Echo, our leading AI agent, spots risk up to 6 months before renewal by listening to what customers say, tracking how they use your product, and recognizing patterns that matter. It then tells you exactly what to do next for each specific customer, with proven plays based on your data, providing 90%+ accuracy in risk detection, more time to act, and a higher impact on NRR.
Scale CS, with a personal touch: Our agents not only surface insights, but can automatically execute the right plays, letting you run an entire CS segment through Hook while keeping every customer interaction personal.
The end of CS platforms. The rise of AI agents.